As Needed IT Support
This hourly support option is perfect for clients that need an IT resource that is there when you need them! Wizard IT also provides boots-on-the-ground external IT resources for projects that extend beyond the scope of your internal team or if a client that needs help is within our service area!
Recurring and Non-Recurring IT Products and Services
If you ever need any IT Hardware, or if you’re looking for any software licenses, reach out to Wizard IT. Wizard IT clients can rely on us for IT software, hardware, licensing, and device vendor support agreements. We have an extensive network of vendor partners, guaranteeing that we can find you the best deal possible. Wizard IT is also partnered with Internet and Phone service providers to assist our clients with finding the best deal to meet the needs of your business!
Wizard IT’s Support Agreements
Over the years, we’ve established a robust IT platform by building relationships with many of the world’s most reputable IT partner vendors. Our team leverages these partnerships to increase our IT expertise and to deliver better service to our clients.
IT Service Management (ITSM) Support Agreement
ITSM gives your company access to our IT service platform’s recommended recurring software options. This support agreement offers exceptional IT support for your business at a comprehensive per user or device rate End User, Network, Server, and Software coverage!
Full IT Support Agreement
This support agreement includes the above ITSM agreement as well as:
– Third-party vendor relationship management and support
– Advanced network monitoring and asset tracking
– External department IT integrations
We often refer to this as the “anything you need” IT support agreement because it gives you full access to our support team without any additional or hidden costs.
Magical IT Solutions any Business Can Believe In.